Quality Assurance...

You might call us control freaks but we believe it's important to have a detailed record of every aspect of our process, from the raw ingredients and the production process, to the baking and distribution of the final product that you enjoy. 

We like to know every last detail about our ingredients, from which field our potatoes come from, to which herd of cows produced the milk for the cheese and cream we use, as you can see from the picture opposite where our senior buyer David Allen is discussing quality with our potato supplier Tom Mitchell.  Our team works to the highest levels of food hygiene and our commitment to safety is underlined by our outstanding health and safety record.

It is hardly surprising that we have been awarded a number of industry standards, including the EFSIS certificate for quality, consistency and food safety - the highest level of European accreditation for quality - and prestigious International Safety Award from the British Safety Council.